Privacy Policy

Last Updated: 21 September 2026

Astrum Consultancy ("Astrum Consultancy", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, and protect information when you visit or use our website: https://www.astrumconsultancy.com/

1. Information We Collect

When you submit an enquiry through our website, we may collect the information you choose to provide, including:

Your name
Phone number
Email address
Company or business name
Details of your enquiry
Any other information you voluntarily provide through our enquiry form

Our website is hosted on the Wix platform. As part of operating the website, certain technical information, such as browser, device, IP address, and website usage information, may be processed by Wix or by features that are enabled on the website. Wix states that its platform uses certain essential cookies for security, functionality, and site operation.

2. How We Use Your Information

We use the information you provide primarily to:

Respond to your enquiries
Contact you regarding your enquiry
Understand your business or financial requirements
Provide information about our services
Arrange consultations or discussions when requested
Improve our website and services
Maintain the security and proper functioning of our website
Comply with applicable legal and regulatory requirements

We do not use the information submitted through our enquiry form for purposes unrelated to your enquiry unless permitted or required by applicable law.

3. We Do Not Sell or Share Your Enquiry Information

Astrum Consultancy does **not sell, rent, or otherwise share the personal information submitted through our enquiry forms with banks, NBFCs, financial institutions, brokers, marketing companies, or other third parties for their own marketing or sales purposes.

Your enquiry information is used by Astrum Consultancy for the purposes described in this Privacy Policy.

If you separately ask us to assist you with a third-party service or provide information to a particular third party, we may do so only as reasonably necessary to fulfil your request and subject to applicable law.

4. Cookies

Our website may use cookies and similar technologies.

Some cookies may be essential for the website to function properly, maintain security, and provide basic website functionality.

5. Data Security

We take reasonable measures to protect the personal information provided to us from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through the internet.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining appropriate business records, resolving disputes, and complying with legal or regulatory obligations.

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.

7. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

Request information about the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information where applicable
Withdraw consent where processing is based on consent
Raise a privacy-related grievance or complaint
Exercise other rights available to you under applicable data-protection laws

To make a privacy-related request, contact us using the email address provided below.

We may need to verify your identity before processing certain requests.

8. Children's Privacy

Our website is not specifically directed toward children.

We do not knowingly request personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of any third-party website before providing personal information to it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or applicable laws.

Any changes will be posted on this page, together with an updated "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, want to exercise an applicable privacy right, or have a privacy-related concern, you can contact us at:

Astrum Consultancy

Email: contact@astrumconsultancy.com

Address: Garia Station Road, Kolkata, West Bengal, India

12. Applicable Law

This Privacy Policy is intended to comply with applicable privacy and data-protection laws and regulations.

For users in India, this includes applicable requirements under the Digital Personal Data Protection Act, 2023 and associated rules and regulations, to the extent applicable to our processing activities.